• - Frequently Asked Question -

questionWhich BMW model does the wireless Carplay smart box supports?

A: Our CP smart box supports all present BMW models from year 2003-2019, such as 1/3/5/7 series X1/X3/X4/X5/X6/Z4 All CIC NBT CCC EVO System in the present market.

questionHow can I choose a RIGHT Carplay smart box for my car?

A: Step 1, find the CP which matches your car model and year Step2, confirm the vehicle multimedia host system (CIC/NBT/CCC) If not sure or have no idea on which central control system of your car is, you just need to send us the images of the navigation main menu interface, here we have the processional staff to confirm it for you Step3, Please share with us the VIN of your car.

questionI know nothing about installation, is it possible for me to install the CP box by myself?

A: Yes, definitely you can install it by yourself! Plug and Play is one of feature of our CP box. As a car owner, no need to worry about breaking any original car cable, programming etc. What you need to do is to remove pieces of panel, and connect the CP box connector with original car connector. At last but not least, installation manual is available with clearly install instruction & images as well as video, what’s more, here we have experience engineer standby 24/7 for any of your questions including installation.

questionDoes the CarPlay smart box will damage any original system from my car?

A: 100% it will NOT damage any system from your car, what’s more, it will NOT affect any original functions of your car . As our CP box is a device which working parallel together with original car system, they won’t influence each other.

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